Latency is a measure of how much time it takes for your computer to send signals to a server and then receive a response back. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsThere appears to be widespread issues with access to email for Virgin Media customers. This type of connection only uses copper cables to carry the signals, to the street cabinet and your home, so provides essential speeds. When considering what internet speed you need for smooth online gaming, faster broadband speeds are better. It appears to be a due to a routing choice which appears to go via US servers. I'm currently using a wifi range extender connected to. ”. 9. on 13-05-2023 13:11. Sadly - 5243564. Please help. The wired speed tests that virgin technicians do themselves m. 8. Tags: DOCSIS 3. But the connection I am getting to the work server is terrible, stuttering and has a lot of lag. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. which increase the cost of broadband contracts by the. The Virgin Media Team. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. From checking the equipment and connection everything looks to be within the levels and ranges we'd expect to see, the average speed over the last week is 378mbs download with 36mbs upload with the latency being around 12ms. 1 (192. Broadband speed not as per contract in Speed Sunday; Extremely high ping spikes on new M250 264Mbps VM router, 'no issues detected'. There are various ways to reduce lag, such as using an ethernet cable for a direct router connection instead of WiFi, selecting servers closer to your location, closing bandwidth-hogging apps and making sure you’ve got the right broadband speed. Hi to any virgin media customers with the same issue, I would often check similar posts for a resolution but see no answers. I’ve managed to resolve the issue myself however using a spare signal booster thing I had spare from a previous VM installation. As I said before, the only improvement so far is that I don't have dropouts as far as I can see. I’ve managed to resolve the issue myself however using a spare signal booster thing I had spare from a previous VM installation. HWLewis1080. Latency measures the time taken for steps 1 and 2 to complete. nothing major - xbox, laptop, phones, Alexa etc. Black Friday sale ends on 27th November. . There's likely 2 issues at play here: Known latency issue on the Superhub 3. I've been a virgin media customer now for 3 years and very rarely have any issues with my internet unless it is down in the local area (which is a rare occurrence). I'm really sorry to hear you've been facing issues with your connection and latency when gaming online. Sometimes, your broadband connection could be busy, or there may be a fault with your broadband provider's network. Options. 5 weeks. 3. For the test to the Hub, expect to see a result. No outages, levels are in spec etc. Nothing has changed in performance. I live in the UK and am playing ESO on the European server. Hoping someone can help. 1. Consider leasing a line if your workplace. More. It has been more or less 'stable' since early October, after weeks of complaining and having random outages and getting. However, the Wi-Fi side does show some issues. I'm sorry to hear about the issues with the latency. I ended up powerlining my PS4 and hub and it's been fine since (fingers crossed). Kind regards, Ilyas. Black Friday sale ends on 27th November. The power levels on both your downstream and upstream don't have any issues, I have also looked at the network log & whilst there are a few upstream issues there isn't anything that isn't within. The hub reads 14ms on WiFi but when hard wired the best to date is 26ms on Xbox X console on cat 8 ethernet cable, how is this, surely I should be getting the same or less. Hi everyone, I have a bit of an unusual issue. 1. This is causing problems in games but also causing stuttering and drop outs when doing video calls. Our 5G network now covers well over 3,000 UK towns and cities, and we’re on target to cover 50% of the population in 2023. High Ping and latency issues Hub5 in Gaming Support Sunday; Network Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago Open the Run console by pressing the Win + R hotkeys. Slightly disappointed that an old Hib 3 router was installed. Use a cable connection. The issue occurs over several different games, so the problem is common to me. Cable Modem StatusItem Status Comments. The only fix I've found for this is to limit my upload speed. 28. Hub 4 & Hubs 5 run a mix of DOCSIS 3. The estimated repair time is now: 01/11/2022 12:40:00. nothing major - xbox, laptop, phones, Alexa etc. Network lag happens for a few reasons, namely distance and congestion. Hi all. Virgin Media O2 has apologised after thousands in the UK reported they were unable to access the internet for the second time in one day. It appears to be a due to a routing choice which appears to go via US servers. Which to my. As @legacy1 (Thanks for the assist 👍) said, all the statistics that you have provided with the router are fine, we cannot see any issues there. I have never had issues with any other of my broadband providers for Teams calls but with Virgin Media I am constantly apologising and nearly always end up using my phone hotspot mid call in the last few weeks. I have exhausted every bit of trouble shooting under the sun so I am making this post to ask if anybody else. I’ve been having various issues with Virginmedia Broadband for about 3 months now, the first issue was the time it takes to load websites, which I believe is related to DNS, but Virgin sent out an engineer who checked everything and couldn’t find a fault on my connection. 100. 962 ms 5. on 31-10-2022 21:35. Thanks for arranging the visit. Hello, I am experiencing latency and packet loss on my Gig1 connection with the Hub 4. I experience intermittent drop outs on video conference calls and I suspect that the latency and packet loss is the reason for. 82. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. 3. Entertain me; Broadband Deals. We know it’s frustrating when things go wrong and we’re working hard to resolve any issues. Now, under Network Connections, go to your WiFi, right-click on it, and select Properties. A Virgin Media spokesperson told ISPreview. Read this BQM showing peak time latency issues for Virgin Media users | thinkbroadband Can you post the power levels and network log from the Hub for comment, thanks I'm a Very Insightful Person, I'm here to share knowledge, I. It's the latency that's causing the issues. 2Gbps (214Mbps upload), to include parts of Southampton (Hampshire) and Manchester. Frequently (every few minutes) throughout the day, I suffer form periods of high latency and large packet loss. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. 0 in modem mode with Raspberry Pi (running. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online. woke up the. I'm in Northern Ireland on 350MB. The best times to game online or make big downloads, for example, would be when connection is fastest. . . 25-11-2022 12:58 - edited 25-11-2022 13:05. 1. Virgin Media Community: Broadband: Networking and WiFi: Packet loss and high latency. Increases in jitter and latency have a negative impact on network performance, therefore it's critical to monitor them regularly. Networking and WiFi. on 13-05-2021 15:32 I mean, the latency being 150+ and disconnects when paying 130gbp/month make the broadband unusable since November. Hi forum members, I've been with VM for the last 18 months with a BQM showing high latency over the full contract impacting video and gaming. I also have thousands of Post RS Errors. Options. Personally I think the issue requires a engineer visit to finally fix a issue that has been going on for years. Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. The median download speed at 1pm was 80. 331000000. Here is an image of the BQM for the new Hub 5 (the BQM hasn't been running for that long currently). Citrix Freezing/ Latency Issue in Speed 2 weeks ago; I keep on losing connection to the internet briefly across all devices in Networking and WiFi 2 weeks ago; Ridiculous latency in Speed 2 weeks ago; has virgin responded to all the complaints of hub 5 RG reboot command in Networking and WiFi 3 weeks agoNetwork Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; BH12 Broadband Issues in Networking and WiFi 2 weeks ago; Packet loss and Latency since 23/10 Swindon in Networking and WiFi 2 weeks ago; Packet loss and latency issues in Gaming Support 3 weeks agoIf you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. See on. . QuickStart, set up and connections. Sorry to hear of any broadband issues. Hi Im currently running my HUB 5 in Modem Mode and I am using a 3rd party Router/Mesh system (UniFi), i keep experiencing high latency spikes and packet loss errors, when iv check my virgin hub network status, it is showing very high amounts of Post RS Errors on all channels and is steadily climbing, the downstream power. Having tried almost every possible fix without prevail the only option I can see left is to switch internet providers. Rebooting the hub usually starts the BQM recording again. 07-12-2022 17:36 - edited 07-12-2022 17:37. . For most gaming devices and multiplayer games, a fast internet speed for gaming of at least 25 Mbps is recommended. . -. . hi i recently upgraded to virgins gig1 package and ever since ive upgraded ive had nothing but problems with the internet (wireless, wired through virgins wifi pod powerline adapter) using my high end gaming pc (i7 11700KF, RTX 3070ti, wifi 6 ax201 wifi card, 16gb 3600mhz corsair vengeance ram) ive. Please, help, as it is really uncomfortable to work during such service state. Hi, I have recently noticed a high latency on my connection, including a worrying amount of packet loss. If so run the VPN software on it and connect the XBOX via it. I and my sister both have the Surface Pro 4/5 Laptop, of course, made by Microsoft. I have the Gig1 Fibre Broadband Package. net and and a 45-51ms delay at host-62-254-42. Click on the “> Check router status” button. 1 GB/s download according to Samknows). The latency test I was doing was on the Virgin app to my mobile phone. Reliability wise, generally both are fine for me (different areas can make this a bigger issue) Lower latency (HFC vs FTTP) if you have Virgin Media FTTP i. Latency issues with Intel's Puma 6, used in gigabit broadband modems, have yet to be resolved for Virgin Media customers using the UK company's superhub 3. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. Hi shrrattm, Sorry to hear of the broadband issues experienced, we appreciate the frustration this is causing. It's been happening for the past week and apparently, there are no issues in the area on the service status checker. Do a search of this forum - ther are lots of discussion on that issue For some background info see this old thread re. Thanks for your post regarding your broadband issues, and we are sorry that you are not having the best of time with your service 😓. See what VM say when they get here - but there is a whiff of "overutilisation" about that connection. Tried the service status on the virgin media website (it says we can't see any issues affecting your zone, but if I go into broadband and test hub it says "looks like there are issues in your postcode affecting. 603 for their Hub 3. Day by day my latency gets worse and worse. Once again, Virgin’s main complaints drivers were focused on complaints handling (42%); billing, pricing, and charging issues (17%); and fault, service, and provisioning (16%) issues. The update was intended to fix latency spikes caused by the flawed intel chip in the cheap POS Virgin Hub. Hello, I am having issues with my broadband over the past few days where I am seeing an increase in average latency (usually around 20ms and now around 60ms) and maximum latency (usually around 30ms now well over 100s of ms). 3 weeks ago. Speed and latency problems for Virgin Media users to some destinations | thinkbroadband The UK's largest independent broadband news and information site Log in Sign up now!. Cable Modem StatusItem Status Comments. Checked the "Router Status" and the signals are fine, but there are pre and post RS errors in. Multiple broadband speed tests over time can show if and when speed fluctuates. Called 0800 561 0061 , intermittent issues (no more information, no scheduled fix or anyt. - 5200584. I have issue with my wifi in general since the start of my contract. Offer: No setup fee (was £35) + O2 mobile SIM with 10GB data, unlimited minutes and texts. Having extreme ping spikes all day for the past 2 months has made me give up online gaming for the most part as it is impossible to play anything without rubber banding across the screen. Upload speed and latency isn’t. 🙂. Refresh data. Still the same as last three weeks. 1, test out how it performs. Impossible to leave Virgin Media with dignity!. 397 ms. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Well-informed. I was thinking ( right or wrong) that if I was getting it at around 14ms to phone I would get the same or there abouts to the modem/router hard wired to the Xbox console. A modem reboot fixed this. Better upload speeds on Openreach FTTP packages, Virgin Media currently has Gig1. When he's online, his gaming seems to 'strangle' the rest of the devices and they lose connection or just perform poorly. The connection has been fine for the past years (". not-set-yet. Packet loss and high latency. within Virgin's). 2 39400000 35 5120 KSym/sec 64QAM 4. risc19. Download speed, ping and latency are fine. Extremely Bad Ping and Latency. The VM status checker picks up no issues for Broadband but one for TV expected to be resolved by the 10th of this month. Simply test your broadband service, and if we find an issue we can help with a fix online. Broadband only plans with FREE setup, prices from £28. Select ‘Virgin Mobile Home Internet’ . 1 based trial, which took place in the Berkshire town of Thatcham ( here) and pushed their network to “ hyperfast ” download speeds of up to 2. With gaming specifically, if I play call of duty, in game ping can average 40-50ms, yet in these hours which correlate with the increased latency, the ping can go from an average of 70/80ms to having instances where ping is 100-300ms+ or even periods where its 999ms (infinite ping). Latency is effected by anything but bandwidth. Leave it off for about 10 seconds. Can anyone help, My son is the gamer, Has a gaming PC, Virgin router in modem mode and netgear wit ethernet wired to PC, The service is appalling, Every day it just drops out mid game, The lag and ping are impossible and if this continues I am going to have to switch providers because this has been. Looking at your broadband quality monitor graph your broadband performance is excellent. Once the test begins click on: Run full test to see Packet Loss / Jitter / Latency. over-utilisation and Andrew’s comments in Message 20 in the old thread below Hi TanjuHereleci Thanks for your post. We have the 350mb package and speed isn't actually an issue, its latency. And the average latency to the Hub is as good as you will get on Virginmedia - better than many. Launch your browser, type 192. Steps 1 and 2 is the time taken for your request to travel from your device to your router, to your broadband provider, to the Switchcraft server, and finally, back to your device. Search Search. 60 to £33. CB22. This means that nearly 99% of the area is on Virgin and it is very obvious with the performance we get. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for. co. virginmedia. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. SpeedRe: Super Hub 3 Latency Issues 350M. 28. Re: High latency spikes. 1. I have tried everything, buying a different router, plugging into the router, changing the SIP ALG settings on the new. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Sign in . Well, we don’t think that’s right. You can also check to see if we're aware of any issues with 5G in the area through our network status checker. The problem (likely to be a network routing issue). 1. If needed you can book a technician, order a replacement WiFi Hub, or. 100. I upgraded to a 500 mb/s contract and got a hub - 5262735. Calls over internet issues with Virgin wifi. on 17-01-2023 14:03. My Broadband Ping I've had numerous issues (VM Business) so might share similar problems as OP. Virgin Media Outage Update - Description: Service update. Broadband ISP Virgin Media (Liberty Global) appears to have expanded last year’s DOCSIS 3. Hi, I'm seeing really poor latency connecting from London to some servers in Amsterdam. Acquired Downstream Channel (Hz) 331000000. Current latency to alternate DNS servers such as 8. I am sorry to hear that you are having issues with the broadband, this is not. I didn't turn off or reboot the router after the engineer visit, that's just the extent of the loss I have been experiencing. 1 in the address bar, and hit Enter to log into the Hub 3 admin panel. Hi, we've been experiencing high latency spikes and small outages for the last couple of months since roadworks started popping up here from another ISP installing FTTP. 1 (192. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Open an internet browser and type in the Virgin Media IP address: 192. Issues with low upload speed, latency spikes and disconnects when uploading in Networking and WiFi a week ago; Broadband, Wifi Pods and Bandwidth in Networking and WiFi 18-10-2023; Advice on network connectivity for home office in Networking and WiFi 13-08-2023hub 5 best wifi settings. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. 168. 0. This didn't solve the issue for me though. My goal is to reduce latency and jitter such that the delay and buffering on a real. I have rebooted all devices (VM Hub, my own router. Before you go and tell me to run ping tests and trace routes and other things, I just want you to know, I have 0 issues with any other game or program. Volt M250 with a Hub 3 in modem mode using an Asus RT-AC86U router. My BQM often shows as completely red even though I have an internet connection. cpl and hit Enter. Virgin Media threw alerts in our speed test system back on 19th January and got very close on the 26th January and today we see another low point. Allocate your device (s) static IPs in your router settings > devices, I'd start at . Leave it off for about 10 seconds. 1 GB/s download according to Samknows). e Red Latency/Packet loss icons appear on BF1, red latency issues appear on AoE2. After complete loading, the tool will show the results, and you will be able to know the speed and quality of your Virgin internet connection. Click on the “Networking” tab. I have since had intermittent issues with high latency that really affects online gaming and makes the experience unbearable. But is there really no solution to this issue? I am on the 350mb speed. Initially, I thought it was a one-time thing, but after it kept happening for a couple weeks, I called customer support. Because it’s a measure of time delay, you want your latency to be as low as possible. This is why I gave up and left them after 15+ years, their download speeds great but massive latency issues pretty much all the time so I'm on fttc now at a quarter of the speed but with excellent latency which im happy about. on 27-02-2023 11:42. Median and mean download/upload speeds for Virgin Media from 6th October 2020 to 1pm 2nd February 2021. My friends who are on virgin in same city don’t get it. I have had these issues since the day i got the broadband installed, Over 5 months ago. The "orange" light is probably a result of a cheap failing LED - quite common in VM Hubs. Speed Test: The speeds are fine but upload latency is really high from previous tests. 100. Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile) 159 Locked 33 8. The check will show if there are Virgin Media faults in your area, under each of the three services; broadband, TV and phone. I was wondering if the Hub 3. The estimated fix dte and time is the 27th February at 3pm. Rang up virgin media loads of times but they don’t want to know. Re: High Latency for over 12-18 months. Today we wanted to share a quick update. 12-month minimum term. I have both SKY and VM at home here, I never see these issues with the SKY service. 54 Mbps to 1. just general stuff. The minimum latency is a flat line, or thereabouts, and the average latency is only minimally higher than the minimum latency. Rebooting. Many people reporting issues in this area (service checker says no problems 🙄 ). As a quick recap. If it is still poor, change primary DNS to 8. 3. We hope to have this fixed by: 00:00 . If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. Further details on how Virgin Media Business will use your data, including details on how to opt-out of further communications, can be found in our privacy policy. The wifi is generally smooth, however, I have an issue: I am using a few video games as references because I am having trouble laun. Cable broadband services such as Virgin Media typically had a higher average latency, of around 15ms, while TalkTalk, Plusnet, and EE’s 36Mbps packages had a ping rate of around 10. Virgin Media Community; Broadband; Gaming Support; Latency issues; Options. 4. However, speed, ping and packet loss are all over the place this evening. I have tried the laptop with my parents who also use Virgin Media, I've tried it with my brother-in-law who uses BT, I've tried it with Virgin Media in a Hotel (Premier Inn), I've tried it with my fiancée's student halls Wifi etc. Ideally, latency will be as close to. Change the primary and secondary DNS to 1. 67. 42. Previously with NTL, Virgin Net, Cabletel, Cable Online. hoping for some advice regarding my latency/ping issues when gaming. With gaming specifically, if I play call of duty, in game ping can average 40-50ms, yet in these hours which correlate with the increased latency, the ping can go from an average of 70/80ms to having instances where ping is 100-300ms+ or even periods where its 999ms (infinite ping). Since Friday evening, I've been experiencing network lag playing PUBG on PC, due to packet loss. My latency spikes constantly during the day and there is a period between 4am and 8am where becomes very bad. Reply. No-cost engineer visits. 8 results in RTTs of >500ms and ~10-30% packet loss. This results in it being unusable for latency sensitive applications such as gaming. 65. I have tried various DNS all with. I was thinking ( right or wrong) that if I was getting it at around 14ms to phone I would get the same or there abouts to the modem/router hard wired to the Xbox console. The main problem is that during this period of slow upload, any attempt to upload something results in massive latency spikes or a complete disconnect. When you have problems with internet connection it’s best to run a test on your broadband connection to check for any issues. The sky router used to sit directly under the PC but the TV in the lounge had no problems streaming etc. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. Ookla’s tests confirm results we’ve seen from other broadband measurement companies, such as SamKnows. The stats are all within the parameters VM set for the Hub3 connection - so it must be something else causing the issue. I'm sorry to hear of the issues that your currently having with packet loss on your connection, I have looked further into this and can see that there is congestion in your area, that has been logged in the last 24 hours and this is being worked on by our. particularly with speed and latency. Open a web browser and go to 192. Speed tests over wired connection show varied results (screenshots. 254. I even opened up a complaint. I advised a staff member on here via PM and the response was thus: ” I've had a look on the system and cannot see anything affecting the service down the line. By default, all projects automatically come with a default network that allows certain kinds of connections . Simply saying, ‘oh your ‘whatever’ level is this, so you will have problems’, is just never right!. Advertised Speed: 5 Mbps Expected Speed. Submit. It seems to vary day to day for no obvious reason. . . A number of Virgin Media’s UK broadband ISP customers have been left frustrated after they were promised the provider’s latest Hub 5 router (Sagemcom F3896LG-VMB) with their package, but instead ended up. Networking and WiFi. Scotland 53. I've gone through the usual resetting the hub 5, no faults in my area etc. With more speed comes more jitter even just downloading makes a lot of upload going back but pure upload that may be the bigger killer for VM upstream that can't handle everyone in the area if you was idle that is. However the TB. on 11-02-2022 16:56. So my contract is: £25 per month for 18 months. Gaming doesn’t need blazing fast speeds. You’ll also be able to find out if you’re eligible for any automatic compensation. When you place your order, we'll let you know. Our speed test won’t be able to “saturate” your Internet connection to test for bufferbloat if you’re. Only - 4607711 - 29Since 22nd of August at 2-3PM I had a lot of packet loss and sometimes even high latency. Here’s a selection of the cheapest fibre deals available for most. I seem to be getting massive latency issues and speed issues I'm on 350mb. This is my BQM. The main problem is that during this period of slow upload, any attempt to upload something results in massive latency spikes or a complete disconnect. 9 out of the 30 customers on that specific cabinet were due a. As explained in my initial post, the issue is not an outage but highly unreliable network performance (high latency, lag and packet loss), which means I can’t use my internet for gaming. Got a response from virgin media about a complaint I made. Hoping a virgin team member will see this and send an engineer out to fix the issue. An extra 2GB of mobile data if you have broadband issues. However, by design, it is more insulated against physical downtime and failures. Firmware up to date. Fast forward months down the line there was still no change with various fix dates been and gone. Follow these steps: 1. Evening latency rises point to problems with Virgin Media again Wednesday, November 7, 2012 1:36 PM; 21 comments; Running a broadband provider and having zero faults is an impossibility, but recently Virgin Media appears to be having more than its fair share of problems. Had a new Virgin installation at my new house back in Feb. Better upload speeds on Openreach FTTP packages, Virgin Media currently has Gig1. Using the virgin media connect app Latency is between 10,000 and 12,000 Jitter always above 900. Looks like I have issues again with my connection with latency spikes causing packet loss to the extent I'm actually seeing freezes and speedup lag on fifa23 on the PS5 which is wired into the hub 3 It's been largely inconsistent for a while but suddenly on Thursday just gone it was flawless, I had fast and responsive gameplay. High Latency Issues D4 ONLY. This promotion means you won’t pay the usual setup fee of £35. 4gz frequency. Goulceby, Martin, Timberland and Belton are four of the latest areas to gain full-fibre via the Quickline roll-outs in. I still have these issues even with my hub 3 in modem mode and using xr500 as a router it's so bad. The higher latency and occasionally asinine routing makes a notable difference. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. I am having high/ variation latency and pack burst while playing MW2 in Gaming Support yesterday; Need a Definitive answer to my network issues in Networking and WiFi yesterday; Power levels and internet issues in QuickStart, set up and connections Thursday; Periodic dropouts with huge packet loss and latency in Gaming Support Thursday Hi everyone, I have a bit of an unusual issue. 1 DS is too low at -7 so that needs fixed. That’s the simplified version of their differences, but we’ll dive deeper into the two terms so you can better troubleshoot. Fast forward 2 months and I’ve had. All my devices including the work computer are getting the speeds that I expect (image on original post). I've already had 2 engineers come out, had new wiring, new router, new ethernet cables and they both said the source of the problem was the cab, nothing to do with my home or router. The Correcteds are from when I rebooted the modem just yesterday! During the times of high latency web pages take a long time to load, and watching streaming content keeps buffering.